Testimonials

Purchasing hearing aids is a big decision and choosing a provider you trust is critical. A proper hearing aid fitting and care after your fitting is crucial to your success with hearing aids. At Concha Audiology, we have provided quality hearing healthcare using BEST PRACTICES for 28 years in four locations! We have served 1000s of patients and we are committed to your care.  Here are some of our patient testimonials for you to review as you weigh your decision:

  • Dr. Concha and Allison were awesome in helping me find a solution for my situation and answering all my questions. Top notch care from these guys! Thank you! – Bill C.

  • I had significant hearing loss due to working on and with loud machinery, shooting without hearing protection, and chemotherapy treatments. I contacted Concha Audiology after receiving a flier in the mail. I received a thorough exam and hearing test. It was explained to me what my hearing loss was and the worse ranges. I was fitted with a “sample” hearing aid so I could hear what I’d been missing. It was explained to me the different hearing aids available and which would work best for my hearing loss and they were fitted to my ear canals. Since getting my hearing aids, Concha Audiology has provided me excellent service, changing my tubes and earpieces when they get stretched and worn. They always have them and batteries on hand. I’ve been extremely happy with the service Concha Audiology has provided. -Duane C.

  • I’m very satisfied. The joy of hearing your grandchildren is a great thing.  -Rosemary C.

  • Dr. Concha is top notch. He doesn’t deal with insurance companies but he does work with organizations to get patients the hearing aides or other tools they need to live a normal life. He partners with many resources so you can find the best option that works for you. He’s compassionate and thorough. Allison is wonderful to work with as well. She really helped me when I was afraid of “hearing differently” with hearing aides. Really a great place to go and warm, wonderful people to deal with. – Erika R.

  • I have been very pleased with all of my interactions with Del and Stefanie. The service is excellent; both take their time in explaining procedures, fittings, problems, etc. Each time I leave the office I feel satisfied that my needs have been met. I have had some problems and they have always solved them. I would highly recommend them. -Lori M.

  • My hearing aids have been a “godsend”, especially as my hearing has deteriorated over the past 20 years. They have allowed me to enjoy near-normal interactions with my family, during everyday discussions, meeting participations, and most surrounding sounds. -George K.

  • I couldn’t get along without my hearing aids. -Steve B.

  • The BEST hearing aids EVER! -Debbie L

  • I even began to sing and lead worship again. -C. Rudy 

  • Outstanding customer service and support, I am very happy with the service and repairs I received. I am from out of town, and need warranty repairs on my Phonak hearing aids. They were able to send my aids out for service, At NO COST to me! They provide testing and fitting services too. Cleaning and new tubing. -David C.

  • Concha Audiology in Lee County IA is a wonderful and helpful hearing aid provider!! Their attention to detail and their patients needs is amazing. Very knowledgeable and ready to aid you in any way possible. I appreciate their professionalism and very faces!! -Candi C.

  • I cannot sing the praises of Concha enough. -Nettie W.

  • “Very knowledgeable and friendly.” – Ed S.

  • “I had been having difficulty hearing well for years, but did not realize how severe my hearing loss really was, even though everyone I communicated with was constantly having to repeat themselves. The TV had to be turned up for me, but it was so loud that the sound would drive everyone else out of the room. Also, the ringing sound I had in my ears was just something that I thought I was going to have to live with, until my wife convinced me to make an appointment with Dr. Concha. He is brilliant! After a very thorough exam, he fitted me with hearing aides that allow me to clearly hear sounds that I have not heard in years! The constant ringing in my ears has also gone away. Another thing that I am happy about is that most people don’t even realize that I am wearing them. Dr. Concha’s assistant, Stefanie, adds to the great experience I have had, since she is also so knowledgeable about how the hearing aides work. Stefanie is genuinely concerned about making sure that I have everything I need, such as hearing aide batteries, etc., and is readily available to answer questions. Getting hearing aides from Dr. Concha is one of the best decisions I have made!” -Michael D.

  • Very friendly, very knowledgeable, very helpful in explaining hearing loss & ways to improve hearing loss. -Glen H.

  • Great service and were very helpful. I needed a hearing test done, and haven’t had one in many years. Quick, no hassle and all around good guy. Veteran friendly business. -Jeff H.

  • This is my 3rd Place going to for hearing aids, and my last. Not only are my over the ears aids great but the service is above and beyond. I drive 25 minutes to go here, but so worth it…his knowledge and the time he takes is above and beyond! He has a girl in his office who is so knowledgeable, helpful, and so nice, wish every office had one like her. She goes the extra mile to help you out. Highly recommend Concha for your hearing problems. -Mary P.

 

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